Legal

Terms of Service

Please review our terms of service for patients visiting our Canandaigua, New York location.

Thank you for choosing GERMAIN JEAN CHARLES DDS PC DBA New York Dental Implants ("New York Dental Implants," "we," "us," or "our"). By accessing our website or utilizing our dental services at our Canandaigua, New York location, you agree to comply with and be bound by the following terms and conditions of use. You must be at least 18 years of age to use our website and services.

1. Acceptance of Terms

By accessing this website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our website or services.

2. Medical Information Disclaimer

The content on this website is provided for general information purposes only and does not constitute medical advice. While we strive to provide accurate and up-to-date information about dental implants and related procedures, this information should not be considered a substitute for professional dental advice, diagnosis, or treatment.

Always seek the advice of a qualified dental professional at our Canandaigua office with any questions you may have regarding your specific dental condition. Never disregard professional dental advice or delay in seeking it because of something you have read on this website.

3. Appointment Scheduling and Cancellation

When you schedule an appointment at our Canandaigua location, you agree to:

  • Provide accurate and complete information regarding your contact details and medical history
  • Arrive at your scheduled appointment time
  • Provide at least 24 hours' notice for appointment cancellations or rescheduling
  • Pay a cancellation fee for appointments canceled with less than 24 hours' notice

We reserve the right to charge a fee for missed appointments or late cancellations. This fee will be applied to your account and must be paid before scheduling your next appointment.

4. Payment and Insurance

Payment is expected at the time services are rendered unless prior arrangements have been made. We accept various payment methods, including cash, credit cards, and approved financing options.

While we will assist in filing insurance claims as a courtesy to our patients, you understand that:

  • Your insurance policy is a contract between you and your insurance company
  • You are ultimately responsible for all charges incurred, regardless of insurance coverage
  • It is your responsibility to know your insurance benefits and limitations
  • Any estimate of insurance coverage provided by our office is not a guarantee of payment

5. Treatment Consent

Before undergoing any dental procedure at our Canandaigua office, you will be provided with information about the recommended treatment, its purpose, the risks involved, and alternative treatment options. By consenting to treatment, you acknowledge that:

  • You have received and understood the information provided
  • You have had the opportunity to ask questions and receive satisfactory answers
  • No guarantees can be made regarding the outcome of the treatment
  • You accept the risks associated with the treatment

6. Privacy Practices

We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you consent to the practices described in our Privacy Policy.

7. SMS/Text Messaging Program

GERMAIN JEAN CHARLES DDS PC DBA New York Dental Implants offers an SMS/text messaging program to provide patients with appointment reminders, scheduling confirmations, treatment follow-ups, and responses to patient inquiries. By opting in to our text messaging program, you agree to the following terms:

  • Program Description: Our SMS program sends text messages related to appointment reminders, scheduling confirmations, treatment follow-up communications, office notifications, and responses to your inquiries. Messages are sent to the mobile number you provide during opt-in.
  • Opt-In: You may opt in to receive text messages by providing your phone number on our website forms, in person at our office, or by texting us directly. Your consent to receive SMS messages is not a condition of purchasing any goods or services.
  • Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message acknowledging your request. You may also contact our office directly to be removed from our messaging list.
  • Help: For help or questions about our text messaging program, reply HELP to any message or contact our office at (585) 797-1497 or contact@nydentalimplants.com.
  • Message Frequency: Message frequency varies based on your appointment schedule and communications with our office.
  • Message and Data Rates: Message and data rates may apply depending on your mobile carrier and plan. You are responsible for any charges from your carrier related to receiving text messages.
  • Carrier Liability: Carriers (T-Mobile, AT&T, Verizon, etc.) are not liable for delayed or undelivered messages. We are not responsible for messages that are not received due to carrier issues, device incompatibility, or changes to your mobile number.
  • No Sharing of SMS Data: We will never sell, rent, or share your phone number or SMS opt-in information with third parties or affiliates for marketing or promotional purposes.

8. Age Restriction

Our website and services, including our SMS messaging program, are intended for individuals who are at least 18 years of age. By using our website, services, or opting in to receive text messages, you confirm that you are 18 years of age or older. If you are under 18, a parent or legal guardian must consent on your behalf.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of New York Dental Implants and is protected by United States and international copyright laws. You may not reproduce, distribute, display, or transmit any content without our prior written permission.

10. Website Use and Links

While using our website, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe on the rights of any third party
  • Attempt to gain unauthorized access to any part of the website
  • Use the website to transmit any harmful code or material

Our website may contain links to third-party websites. These links are provided for your convenience only, and we do not endorse or assume any responsibility for the content of these linked websites.

11. Limitation of Liability

To the fullest extent permitted by law, New York Dental Implants, its officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in any way connected with:

  • Your use of or inability to use our website or services
  • Any content obtained from our website
  • Unauthorized access to or alteration of your personal information

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Updated terms will be posted on this website, and your continued use of our website or services after such modifications constitutes your acceptance of the revised terms.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising under or related to these terms shall be resolved exclusively in the state or federal courts located in Ontario County, New York.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Canandaigua Office: 344 N Main Street, Canandaigua, NY 14424
Email: contact@nydentalimplants.com
Phone: (585) 394-5910

Last Updated: March 24, 2026

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Please note: routine dental implants are not a Medicaid or Medicare benefit and are primarily paid out-of-pocket or through third-party financing. If you have a credit score below 650, no co-signer, and require financing, we likely cannot help. Tooth loss with a medical cause may be different — see our medical insurance page.